Refund policy

Return Eligibility

We will accept returns within 14 days of delivery, provided that:

  • Items are unworn, unwashed and in original condition
  • Proof of purchase included 
  • Items were not labelled and sold as FINAL SALE

All returns are subject to inspection and approval upon receipt. Refunds will only be issued for approved returns.

SHIPPING COSTS

  • We are not responsible for return shipping costs
  • Original shipping costs are non-refundable

How to request Return/Cancellation

To start a return or cancellation request, please open your order confirmation email and click the "View your order" button. From there, follow the prompts to submit your return or cancellation request.

If there is no prompt for return or cancellation, this means the opportunity windows have closed. We only accept returns within 14 days of delivery. You can request to cancel your order as long as it hasn't been fulfilled yet. Once an order has been fulfilled, it can no longer be cancelled.

Once submitted, our team will review your request and follow up within 3-5 business days. Once reviewed, we’ll get back to you with return instructions.

If you have any questions, reach out to us here.

Refund Process

Once we receive your return, we will inspect the items for refund approval or rejection. This process is done within 5-7 business days of receiving the returned item. If the return is approved, the refund will be issued to your original payment method. If the return is rejected, we will be in contact with you.

Approved refunds will be issued to your original payment method within 5–10 business days, depending on your bank or payment provider.

Please note that original shipping costs are non-refundable. If you return an item, the original shipping charge paid at checkout will not be included in your refund.

Exchanges

At this time, we do not offer any exchanges.